Case Study: McFadden Utilities achieves safer, more compliant field operations with FYLD

Transforming field safety and compliance at McFadden Utilities with FYLD

McFadden Utilities, a company specializing in no-dig water infrastructure, faced significant challenges in maintaining on-site safety, streamlining compliance documentation, and reducing costly project overstay fines. Their paper-based risk assessments and reliance on un-timestamped images via WhatsApp created audit trail issues and operational inefficiencies. To address this, they partnered with vendor FYLD to digitally transform their field operations.

The solution from FYLD centered on tools like Video Risk Assessments (VRAs) for proactive hazard identification and a secure platform for time-stamped evidence capture. This enabled remote supervision and streamlined permit processes. As a result, FYLD helped McFadden record over 17,606 pieces of evidence, achieve a significant reduction in incidents, and minimize overstay fines, greatly enhancing both safety and operational efficiency.

McFadden Utilities

Chris French

Health and Safety Manager