Case Study: Availity unifies its enterprise software with Fuzzy Math’s enterprise design system

Availity unifies enterprise UX with Fuzzy Math

Availity, a leading provider of information services for managing health insurance data, faced the challenge of improving customer experience and creating design consistency across its suite of applications, especially after acquiring other companies with different design approaches. They engaged the vendor Fuzzy Math to help prioritize design within their organization and to create a scalable design system that could also support third-party development.

Fuzzy Math implemented a comprehensive solution that included creating enterprise-level personas, a living style guide, and a robust pattern library. They also helped Availity define processes for maintaining the design system and provided UX training and organizational development. As a result, Fuzzy Math helped unify Availity's enterprise software, enabling their internal teams and future third-party developers to build usable and consistent applications more efficiently.

Availity