Case Study: Upvest boosts financial operations efficiency with Futurice

Upvest speeds financial operations with Futurice and boosts process efficiency 10x

Upvest, a leading European investment infrastructure provider, faced the challenge of scaling its internal operational processes to support rapid business growth. Their operations team was managing an increasing workload, and their existing software needed a redesign to enable more efficient workflows for tasks like reconciliation and trading. To address this, Upvest partnered with vendor Futurice for a human-centered software redesign.

Futurice implemented a solution by co-creating with Upvest's operations team, analyzing workflows, and sketching optimized interfaces through 1-on-1 sessions. The result was a redesigned internal tool that put user experience front and center, enabling faster operations processes and allowing bigger volumes to be processed daily. The project boosted process efficiency, improved handling time, and exceeded related KPIs for Upvest.

Upvest