Case Study: Neste accelerates knowledge discovery with Futurice’s AI-powered research assistant

Neste accelerates innovation with Futurice as revenue reaches EUR 20.6 billion

Neste, a global leader in renewable fuels, faced the challenge of efficiently discovering precise information from its massive and complex knowledge base to support its innovation and technology development. Partnering with vendor Futurice, Neste sought to overcome this time-to-information challenge with an AI-powered knowledge assistant solution.

Futurice, in collaboration with its family company Recordly, implemented a Retrieval-Augmented Generation (RAG) solution featuring a conversational user interface and a hybrid search engine. This solution from Futurice accelerates decision-making, improves efficiency, and helps Neste maintain its competitive edge by enabling experts to find contextualized answers quickly and create new knowledge. The project also established a scalable GenAI foundation for future solutions across the company.

Neste