Case Study: Lassila & Tikanoja achieves automated sustainability reporting with Futurice

Lassila & Tikanoja boosts digitalization 25% with Futurice

Lassila & Tikanoja (L&T), a Finnish service company promoting the circular economy, faced the challenge of helping its customers move from traditional to digital channels for sustainability reporting. Manually collecting data from multiple sources was time-consuming and prone to error. L&T partnered with Futurice to create useful digital products that would automate this process, increase transparency, and provide valuable data insights to customers.

Futurice developed and improved several digital services for L&T, including the Ympäristönetti portal and its API for automated sustainability data reporting. The solution provided customers with efficient reporting, practical advice for improving operations, and easy access to their data. This led to a 25% increase in L&T's own digitalization rate over three years, decreased manual workload, and significantly increased customer satisfaction. Futurice's work facilitated a key step towards a circular economy for L&T and its customers.

Lassila & Tikanoja