Case Study: KONE reduces sales cycle time with TenderLens from Futurice

KONE cuts tender review time by hours per document with Futurice

KONE, a global leader in the elevator and escalator industry, faced a complex and lengthy sales process. Their teams spent weeks manually extracting technical information from lengthy tender documents, which took time away from strategic customer engagement. Partnering with vendor Futurice, they sought a solution to reduce this cycle time and automate the manual work.

Futurice co-developed TenderLens, an AI-powered tool that uses large language models to automatically scan and extract data from tender documents with over 90% accuracy. The solution integrated with KONE's existing Salesforce and CPQ systems, saving salespeople several hours per document and freeing them for higher-value tasks. Following a successful pilot, the tool is now being deployed globally, having received positive user feedback for its ease of use and transformative impact on efficiency.

KONE