Futurice
91 Case Studies
A Futurice Case Study
Kespro, a Finnish food wholesaler, faced the challenge of helping its restaurant customers regain profitability in a post-pandemic market strained by inflation, rising ingredient costs, and high operational expenses. Their research revealed that kitchens were using cumbersome, siloed methods like spreadsheets or handwritten notes to manage recipes and costs. Partnering with the vendor Futurice, Kespro set out to create a new digital solution to address these pain points.
Futurice developed the Recipe service, a unified platform that allows restaurants to create, manage, and share recipes with real-time profitability tracking and one-click ordering. The solution was built using a modern tech stack including Node, React, and Azure. The results were significant, with over 7,000 recipes created and more than 2,300 users on the platform within nine months. The service achieved an exceptional 77 NPS, improved Kespro's customer relationships, and won the Grand Prix at Finland's Grand One 2025 competition, successfully establishing Futurice's partner Kespro as a service provider.