Case Study: E.ON achieves faster solar sales and installation with Futurice's digital renewable energy platform

E.ON slashes installation times and grows leads with Futurice

The customer E.ON, a German electric utility company, faced the challenge of modernizing its sales and delivery process for renewable energy products like solar panels. They partnered with the vendor Futurice on an initiative called ‘Project Silicon’ to digitize the entire sales pipeline from lead generation to delivery.

Futurice implemented an end-to-end digital sales and delivery platform, creating a set of digital touchpoints for a seamless customer experience. This solution included tools for customers to calculate benefits and track orders, as well as a quality assurance app for installers. As a result, Futurice helped E.ON reduce customer acquisition costs, increase leads and sales, and significantly slash installation times after launching in Germany.

E.ON