Case Study: Bosch Power Tools becomes more data-driven with Futurice

Bosch Power Tools shortens project implementation times by over 30% with Futurice

Bosch Power Tools sought to evolve from a hardware-focused company into a more data-driven organization and expand its offering into digital services. They partnered with Futurice to gain deeper insights into customer behavior and to use data for a competitive edge.

Futurice designed and built an event-driven microservice platform, the Bosch PRO360 application, which included mobile and web apps for tool registration and after-sales services. This solution laid the foundation for a digital ecosystem, leading to significantly shorter project implementation times with over a 30% improvement. The platform provided improved user insights and segmentation, enabling more successful marketing campaigns and a more seamless user experience for Bosch's customers.

Bosch Power Tools