Case Study: Waterford Suir Valley Railway achieves safe, controlled ticketing with Future Ticketing

Waterford Suir Valley Railway - Customer Case Study

Waterford Suir Valley Railway (WSVR), Ireland’s longest narrow-gauge railway, needed an integrated online ticketing and capacity management system that could plug into its own website and give the team more control over bookings, pricing, and reporting. During Covid-19, they also needed a way to operate safely while meeting social distancing guidelines and managing customer flow effectively.

Future Ticketing implemented an online and offline advance sales booking system with timed entry slots, real-time capacity management, and the ability to close off a compartment after a single family booking. This gave WSVR a safe, controlled way to run services, along with live sales reporting and more autonomy over operations, helping them stay compliant with Covid-19 regulations while improving the customer booking experience.

Waterford Suir Valley Railway