Case Study: Oakfield Park creates a smooth, queue-free Santa experience with Future Ticketing

Oakfield Park - Customer Case Study

Oakfield Park used Future Ticketing to manage high-volume seasonal events, especially The Santa Express, where they needed a way to handle large numbers of visitors smoothly while avoiding long queues. With around 20,000 people coming through the gates, they also needed a system that could support pre-booking and capture extra information in advance for a more personal Santa experience.

Future Ticketing implemented timed entry slots, capacity controls, and extra fields for advance guest details such as children’s names, helping Oakfield Park keep visits flowing and reduce waiting times. The system also supported GDPR-compliant data handling and reporting, making operations easier for the Oakfield Park team and contributing to the success of their Christmas and other seasonal events.

Oakfield Park

David Fisher

Estate Manager