Case Study: Crusaders Football Club enhances ticketing and event access with Future Ticketing

Crusaders Football Club - Customer Case Study

Crusaders Football Club, a semi-professional Northern Irish side, needed a ticketing solution that could handle match-day sales, improve customer experience, and support high-demand events such as UEFA Europa League qualifiers. They partnered with Future Ticketing and began using its software to manage online ticket access for fixtures, hospitality, corporate events, club events, and concerts.

Future Ticketing implemented an easy-to-use platform that let staff quickly set up and control events, while giving fans a simple journey to buy tickets online or on mobile and scan into the stadium efficiently. During the Europa League qualifiers, Future Ticketing also managed exclusive access for season ticket holders and club members, and its elastic servers prevented infrastructure failures despite increased demand, earning praise from both home and visiting clubs.

Crusaders Football Club

Bernard Thompson

General Manager