Case Study: Connacht Rugby improves ticketing efficiency and supporter experience with Future Ticketing

Connacht Rugby - Customer Case Study

Connacht Rugby, one of Ireland’s four professional rugby teams, needed a ticketing partner that could integrate with its existing technology stack, improve efficiency, and help the organisation better understand and connect with supporters. Future Ticketing provided the ticketing platform and service support to meet these needs while also enhancing the supporter experience and creating new revenue opportunities.

By implementing Future Ticketing in 2018, Connacht Rugby gained a seamless ticketing solution with strong customer service and innovative features. The partnership delivered measurable results, including Connacht Rugby’s highest-grossing game record being broken three times in the first year, demonstrating the impact of Future Ticketing on both performance and commercial success.

Connacht Rugby

John Murphy

Data & Digital Manager