Future Mind
45 Case Studies
A Future Mind Case Study
Future Mind partnered with AirHelp, a leading flight compensation and travel insurance provider, to address the challenge of making passenger rights accessible. The company needed a digital product that could seamlessly integrate into travelers' journeys, proactively identifying claim-worthy flights from email and calendar data and simplifying a complex claims process for users often unaware of their rights.
The solution was a mobile app developed with React Native, featuring an AI-powered email scanner to audit past bookings for overlooked compensation and provide real-time flight tracking. Future Mind delivered a comprehensive travel companion with offline functionality, a robust design system, and features like family sharing. The app became AirHelp's flagship product, setting a new industry standard by automatically checking over 180 million flights and delivering tangible value to millions of passengers.