Case Study: a top 10 ANZ insurer strengthens endpoint security and boosts productivity with Futran Solutions and Microsoft modernization

a top 10 ANZ insurer reduces claims review cycle time by 32% with Futran Solutions

Futran Solutions helped a top 10 ANZ insurer that was facing operational inefficiencies and security risks due to its fragmented endpoint environment and inconsistent collaboration tools for its 5,000+ employees. The challenge involved managing a mix of device management tooling and over-permissioned content, which created governance gaps affecting productivity and compliance.

Futran Solutions executed a governance-first Microsoft modernization program, standardizing endpoints on Windows 11 and consolidating management into Microsoft Intune before deploying Microsoft 365 Copilot. The results were significant, including a 32% reduction in claims review cycle time and a 28% decrease in patch management effort, achieved by securing the foundation and then layering on AI productivity tools.