Case Study: Plunket achieves real-time digital client health records with Fusion5

Taking delivery of a real-time electronic client health Record Solution

Plunket, New Zealand’s largest provider of Well Child health services for children ages 0–5, was still relying on paper records, handwritten notes, and manual scheduling to manage hundreds of thousands of client files. This created challenges around data consistency, secure storage, auditing, and timely access to real-time health information, prompting Plunket to work with Fusion5 on a digital alternative.

Fusion5 tailored Microsoft Dynamics CRM Online to support Plunket’s electronic Plunket Health Record (ePHR), paired with Windows tablets and a custom nurse-friendly app. The solution streamlined frontline workflows, improved reporting and audit readiness, strengthened security, and enabled real-time data access; it also helped Plunket slash printing and stationery costs and gave nurses time back to spend with clients.

Plunket

Andrea Mcleod

Chief Operating Officer