Fusion5
48 Case Studies
A Fusion5 Case Study
The Auckland Chamber of Commerce needed a flexible CRM system to manage a large membership base, a high-profile customer group, and a wide range of activities efficiently. Fusion5 provided Pivotal, a tailored solution designed to support the Chamber’s unique working requirements rather than forcing them into a fixed process.
Fusion5 implemented Pivotal with integrated sales force automation, document management, and Microsoft SharePoint and Office connectivity for a seamless user experience. The upgraded platform also consolidated marketing, membership management, and sales activities, while its multi-tenant setup enabled the Chamber to offer bureau services to 10 other Chambers of Commerce and keep implementation costs low.