Case Study: Cambia Health Solutions achieves fact-based business continuity and risk visibility with Fusion Risk Management

Putting It All Together to Achieve the Best in Business Continuity

Cambia Health Solutions, a large healthcare organization serving more than 70 million customers, had a strong business continuity program but struggled to easily mine and report on the data already contained in its plans. The team needed a better way to connect information about applications, business processes, sites, capabilities, suppliers, and equipment so it could answer impact questions quickly and use the data more broadly across the business. To address this, Cambia turned to Fusion Risk Management and the Fusion Framework System.

Fusion Risk Management implemented a customizable, centralized “single source of truth” that connected Cambia’s business continuity data across the organization. With Fusion, Cambia gained visibility into risk intersections, identified hidden points of failure, and made fact-based decisions about where to invest mitigation dollars. The company can now instantly see what would be impacted by a site, technology, application, or supplier failure, and its data has also been reused for new business use cases, helping other Blue Cross Blue Shield companies adopt the same approach.

Cambia Health Solutions

Kelley Okolita

Director of Disaster Management