Case Study: Alaska USA Federal Credit Union strengthens business continuity and resilience with Fusion Risk Management

Modern Credit Union Takes Control of Its Business Risks

Alaska USA Federal Credit Union, a large member-owned financial services cooperative with more than $11 billion in assets and 750,000+ members, needed to modernize a business continuity program that had become siloed, manual, and too slow to support fast risk decisions. The company selected Fusion Risk Management and its Fusion Framework® System™ to replace spreadsheets and documents with a more centralized, real-time approach to business continuity management.

With Fusion Risk Management, Alaska USA implemented guided workflows, automated updates for employee and department data, and better escalation and resiliency documentation across business units, helping the organization respond more effectively during the COVID-19 shift to remote work. The result was a flexible, cost-effective business continuity program that improved confidence, reduced training time, and gave executives better metrics for decision-making, while also supporting ongoing professional development through Fusion’s ENGAGE community.

Alaska Usa Federal Credit Union

Carol Paasch

Senior Business Continuity Analyst