Case Study: Alaska USA Federal Credit Union modernizes business continuity with Fusion Risk Management

Alaska USA Federal Credit Union modernizes business continuity for 750,000 members with Fusion

Alaska USA Federal Credit Union faced the challenge of modernizing its outdated and siloed business continuity program, which relied on manual documents and spreadsheets. This time-consuming process lacked real-time data, hindering the credit union's ability to make agile risk management decisions. To address this, they selected the vendor Fusion Risk Management and implemented the Fusion Framework System.

The solution implemented by Fusion provided guided workflows that led users through resiliency steps, enabling a more efficient and confident program management process. This allowed Alaska USA to successfully respond to the COVID-19 pandemic by prioritizing remote work and ensuring critical contact and escalation procedures were available. The Fusion platform automated data integration, improved executive decision-making with better metrics, and provided access to a professional community, ENGAGE, for development. As a result, Fusion helped Alaska USA build a flexible, cost-effective business continuity program designed to meet its current and future needs.

Alaska Usa Federal Credit Union