Case Study: World Largest Casual Dining Company achieves nationwide WiFi and mobile app readiness with Fusion Connect

Restaurant Franchise Case Study An 800 locations restaurant brand turned to Fusion Connect for economical, nationwide broadband

World Largest Casual Dining Company, one of the world’s largest casual dining groups with more than 800 locations across four well-known brands, wanted to improve guest engagement by launching a customer mobile app and offering in-restaurant WiFi. To support this initiative, the company needed a single nationwide high-speed Internet provider. It turned to Fusion Connect for economical broadband and managed WiFi support.

Fusion Connect implemented a nationwide broadband solution for customer-facing WiFi, installing circuits at a rapid pace of about 110 per month. The rollout gave the restaurant chain the bandwidth needed for free, secure WiFi and laid the foundation for its mobile app, while also improving service consistency through a single provider and dedicated support. The customer even moved 120 circuits from a competitor to Fusion Connect because of the stronger service and support experience.