Case Study: Nevada Virtual Academy achieves streamlined communications and $140,000 in E-Rate savings with Fusion Connect

Nevada Virtual Academy (NVVA) streamlined billing processes and consolidated services by switching to Fusion Connect.

Nevada Virtual Academy, a tuition-free K-12 online charter school, needed a more reliable and manageable way to support remote teaching. Using residential internet services for 140 teachers created inconsistent connectivity, frequent VoIP issues, and a heavy burden on the finance and help desk teams. Vendor Fusion Connect helped address these challenges with Hosted Voice (VoIP) and broadband services.

Fusion Connect consolidated NVVA’s voice and internet services into one business-class solution and one invoice, giving teachers high-quality connectivity and no-maintenance VoIP. The result was smoother online classes, far fewer support calls, elimination of manual reimbursement processing, and improved voicemail handling. Most notably, NVVA qualified for $140,000 in annual E-Rate subsidies, covering 80% of telecom expenses, and adding $100,000 in savings beyond prior Voice-only benefits.

Nevada Virtual Academy

Kirby Okuda

Operations Manager