Case Study: KCNF Law Firm achieves $1,000/month savings with Fusion Connect Hosted Voice

How Fusion Connect voice helped this law firm save money and support their teleworking employees.

KCNF, P.C. (Kalijarvi, Chuzi, Newman, & Fitch, P.C.), a Washington, D.C. employment law firm, needed a more reliable and cost-effective phone system for its 12-person team, including a partner working remotely from Germany. The firm had dealt with frustrations from its previous VoIP provider, including billing overcharges and inconsistent service.

Fusion Connect implemented Hosted Voice (VoIP) with Remote Office features to support clear call quality, remote worker integration, and easy management through a web-based portal. As a result, KCNF began saving about $1,000 per month, saw better call clarity, and enabled seamless communication with the remote partner through local numbers and four-digit extensions; Fusion Connect also quickly resolved a first-bill concern by issuing a credit the next day.

KCNF, P.C.

George Chuzi

Partner