Case Study: James G. Elliott achieves reliable, always-on communications with Fusion Connect

How Fusion Connect SD-WAN, VoIP, and broadband solutions helped this company streamline their communication and uptime needs

James G. Elliott, a national outsourced media ad sales company with offices in Los Angeles, Chicago, and New York, was struggling with frequent voice system and internet outages that caused missed calls, lost sales, and poor service experiences for clients. To improve business continuity, the company turned to Fusion Connect for SD-WAN, Broadband, and Hosted Voice services.

Fusion Connect implemented SD-WAN Enterprise, business internet access, and Hosted Voice to route priority traffic over the best available connection and provide reliable, high-definition calling across all locations. The result was a 100% uptime guarantee, fewer missed calls, better mobile flexibility for employees, and a more professional, consistent experience for customers and staff.

James G. Elliott

Jim Elliott

President