Case Study: Tallen Technology Rentals restores business continuity with Fusion Connect Hosted Voice

How Fusion Connect kept Tallen Technology Rentals up and running after a devastating fire

Tallen Technology Rentals, a technology rental provider based in Iselin, NJ, faced a major disruption when a fire devastated its operations. Already a Fusion Connect customer, Tallen needed a fast way to get its team back to work and continue serving customers without sacrificing collaboration or call handling, using Fusion Connect’s Hosted Voice (VoIP) service.

Fusion Connect activated a disaster recovery plan by supplying pre-configured IP phones to a temporary site, replicating employee settings, and routing calls to cell phones so business could continue seamlessly. Thanks to Fusion Connect, Tallen was back up and running within two hours after the fire, minimizing downtime and maintaining business as usual during the crisis.

Tallen Tehnology Rentals

Steve Ratkai

IT Manager