Case Study: Lee Coutts & Syers streamlines digital document signing with FuseSign

Lee Coutts & Syers - Customer Case Study

Lee Coutts & Syers, an accounting firm in Auckland, New Zealand, faced a significant challenge during the COVID-19 pandemic when it became difficult to get clients to physically sign and return documents. Their process of scanning and emailing files was messy and inefficient, exacerbated by clients lacking easy access to scanners. This challenge prompted the partners to seek a digital signing solution to keep their business running smoothly.

The firm implemented FuseSign as their digital signing platform. The solution allowed clients to sign documents like financial accounts and minutes digitally, eliminating the need for physical paperwork and messy emails. The integration with their FYI document management system added further efficiency. The result was a brilliant and frustration-free process; clients can now instantly forward signed documents to their banks, and the firm cannot imagine operating without FuseSign.

Lee Coutts & Syers

Hayden Syers

Director