Case Study: a top-10 global insurance carrier achieves 646% ROI and sub-10-minute SOV intake with FurtherAI

Top-10 Global Insurance Carrier - Customer Case Study

The top-10 global insurance carrier faced significant bottlenecks in its Large Property unit due to a manual process for handling complex Schedules of Values (SOVs). This outdated method took 1-5 days per SOV, causing delayed quotes and strained broker relationships, which was unsustainable for a portfolio of its scale. The customer partnered with vendor FurtherAI to overhaul this operational backbone using its Complex SOV Intake AI Teammate.

FurtherAI implemented a bespoke AI solution that automated the end-to-end SOV intake workflow. The system delivered extreme efficiency, processing SOVs in under 10 minutes with over 95% accuracy. This transformation resulted in a 646% ROI for the carrier, dramatically improved quote turnaround times, and restored broker confidence by turning a historic bottleneck into a competitive advantage.