Case Study: US Labor Education in the Americas Project boosts repeat giving and streamlines donor stewardship with FundRaiser Software

US Labor Education in the Americas Project - Customer Case Study

US Labor Education in the Americas Project (USLEAP) is a nonprofit that supports workers in Latin America who produce for the U.S. market. The organization relies heavily on letter appeals to raise funds and keep donors informed, but faced the challenge of keeping appeals fresh, segmenting donors for targeted cultivation, and managing a high volume of personalized and handwritten thank-you notes.

USLEAP implemented FundRaiser Professional to code donors by priority, segment mailings (including personalized appeals and suggested upgrades for top supporters), automate general acknowledgments, and generate donor summaries to guide handwritten notes. The system streamlined workflows, helped sustain a 20% repeat-giving response from appeals, enabled timely, personalized cultivation by staff and the executive director, and earned strong praise for its usefulness and tech support.

US Labor Education in the Americas Project

Rachel Wallis

Development Associate