Case Study: United Way of Moscow achieves steady donations with FundRaiser Software

United Way of Moscow - Customer Case Study

United Way of Moscow/Latah County coordinates local support for emergency services in Moscow/Latah County. Facing rising community needs while overall donations nationwide were falling, the organization needed a way to maintain steady funding with limited staff time.

Using FundRaiser Select to record contact details, gift amounts and motivations, generate thank-you letters, track corporate gifts, and run giving-level reports, executive director Cretia Bunney shifted to targeted appeals for previous donors instead of large, costly mailings. The approach saved time and money, boosted return from loyal donors, and kept donations steady despite the economy — all with processes manageable even when staff work only one day a week.

United Way of Moscow

Cretia Bunney

Executive Director