Case Study: The Lisner-Louise-Dickson-Hurt Home achieves a confident fundraising launch and reliable donor management with FundRaiser Software

The Lisner-Louise-Dickson-Hurt Home - Customer Case Study

The Lisner-Louise-Dickson-Hurt Home, a nonprofit residential care organization, needed to build a reliable fundraising infrastructure to sustain its endowment and support a new development program. Leadership worried about the risks of a full software rollout—especially after losing the primary trained user just as major mailings, a spring campaign, and a large event were imminent—so they sought a solution that would be easy to adopt and avoid costly errors.

They engaged consultants who recommended FundRaiser (starting with Select, upgrading to Professional and Professional Online) and invested in onsite, one‑on‑one training with FundRaiser’s lead trainer. The new Development Coordinator rapidly became proficient, the first mass mailing and subsequent campaigns launched successfully with tech‑support backup, and the organization gained ongoing, trusted support and confidence to scale its fundraising without the implementation problems they had feared.

The Lisner-Louise-Dickson-Hurt Home

Ward Orem

CEO