Case Study: Museum of Performance & Design boosts membership renewals and donor giving with FundRaiser Software (FundRaiser Select)

Museum of Performance & Design - Customer Case Study

The Museum of Performance & Design (MPDSF), which preserves and shares Bay Area performing-arts history, inherited a neglected membership program and an unstable, poorly maintained database when Development Associate Dave Sumner arrived. Membership records were disorganized, renewals and gift tracking were inconsistent, and the museum needed a reliable system to manage benefits, events, and donor engagement.

Sumner implemented FundRaiser Select to organize member records, automate renewal notices and lapsed-member solicitations, and track year-to-year giving and event participation. Combined with revised membership benefits (including North American Reciprocal Museum access), targeted follow-ups and early sponsorship solicitations, the solution improved renewals, recovered lapsed members, increased giving levels, and provided the reporting needed to grow and professionalize the membership program.

Museum of Performance & Design

Dave Sumner

Development Associate