Case Study: Irish Repertory Theatre increases donations and streamlines box-office and donor data with FundRaiser Software

Irish Repertory Theatre - Customer CaseStudy

The Irish Repertory Theatre, which brings Irish and Irish American plays to U.S. audiences, moved to FundRaiser Professional as it transitioned from renting to owning a new facility and launched a capital campaign. The theatre needed better ways to manage donor and box office data, target likely supporters, and replace a customized Access database that made querying giving history and ticket-buying behavior difficult.

By adopting FundRaiser with Wintix box office integration and an “updater” to avoid double entry, the theatre gained easy querying, targeted outreach, integrated online donations, and real-time access for staff. The result: clearer donor prospecting (15–20% of ticket buyers become donors after several visits), increased unearned income during the campaign, simpler list extraction for events and mailings, and a central system that improved fundraising and patron engagement.

Irish Repertory Theatre

Patrick Kelsey

Managing Director of the theatre