Case Study: Irish Repertory Theatre improves donor and box office management with FundRaiser Software

Irish Repertory Theatre boosts donor targeting with FundRaiser and turns 15%–20% of ticket buyers into friends

The Irish Repertory Theatre, a company dedicated to bringing Irish works to American audiences, faced a challenge when they moved to a new facility and launched a capital campaign. Their previous customized Access database made it difficult to query donor information and manage data effectively, which was a problem as they needed to increase donations to cover 40% of their operating costs. They turned to FundRaiser Software and implemented FundRaiser Professional.

FundRaiser Software provided a solution with integrated Wintix box office software, which streamlined data management from both donor and box office ends. This allowed the theatre to easily identify and target potential donors among their ticket buyers, a key prospecting strategy. As a result, their unearned income increased significantly, and they gained more time for donor cultivation. The software became a central component for their operations, improving efficiency and enabling real-time access to information for multiple staff members.

Irish Repertory Theatre