Case Study: a leading ed-tech company improves team potential and revenue performance with Fundamento AI

Fundamento Helped an Ed-Tech Firm Improve Team Potential with Data-Backed Learning

A leading ed-tech company faced the challenge of improving its Average Revenue Per User (ARPU) due to its sales team's inability to effectively retain clients and upsell. They engaged Fundamento to conduct a data-backed analysis to uncover the root cause, which was identified as a lack of crucial sales skills among the team members.

Fundamento implemented its Skills Finder platform to create a detailed skill map and used assessments to measure proficiencies. They then delivered a contextualized learning design embedded into the workflow, focusing on onboarding, peer-to-peer learning, and refresher training. As a result of Fundamento's solution, the company saw a significant cumulative increase in team potential and a 17% rise in the number of potential high performers.