Case Study: TOTVS achieves 600% QA efficiency improvement with Functionize

TOTVS improves QA efficiency by 600% by replacing Selenium with Functionize

TOTVS, the largest enterprise software company in Latin America, was struggling with a fragile Selenium-based test stack that consumed roughly 50% of QA time, required frequent developer and DevOps support, and made creating UI tests take many hours. Facing rapid product growth with their Carol ML platform, TOTVS needed a scriptless, cloud-based testing solution to reduce technical debt and speed test creation — and chose Functionize (using Functionize Architect).

Functionize implemented its ML-driven, cloud execution platform with self-healing selectors, SmartFix diagnostics, and one-click updates, enabling scriptless test creation in minutes and far simpler maintenance. As a result, TOTVS more than doubled automation coverage, cut test maintenance to about 20% of prior effort, trained QA in two weeks, and reported a 600% improvement in QA efficiency and a 200% increase in automation coverage — while largely removing dependence on backend and DevOps teams.

TOTVS

Vicente Goetten

Executive Director