Case Study: Leading Multinational Electronics Retailer achieves 100% product-page test coverage with Functionize

How a Global Electronics Retailer Transformed QA with Functionize

Leading Multinational Electronics Retailer struggled to maintain a consistent user experience across 50 regions, 20 languages and over 5,000 product pages per market, with brittle selector-based QA covering only 5% of product display pages and causing stock/display errors and a roughly 2% estimated hit to global revenue. To address this, the retailer partnered with Functionize to adopt agentic automation powered by deep learning element selection and a fully hosted, codeless testing platform.

Functionize implemented a scalable three-test strategy (dynamic mapping, comprehensive product listing, and full‑spectrum validation) that adapts to layout and language variations and automatically reports errors. The result: test coverage rose from 5% to 100%, over 4,000 site errors were identified and remediated in the initial run, customer complaints fell by more than 60%, QA costs were reduced, and the retailer saw an estimated minimum 1% uplift in revenue after remediation.