Case Study: Kognitiv Corporation eliminates test flakiness and accelerates time-to-market with Functionize

Loyalty Program Excellence Functionize’s Automation Solution for Kognitiv

Kognitiv Corporation, a SaaS provider of loyalty and data-activation solutions, faced unreliable, hard-to-maintain Selenium-driven QA, a monolithic test framework, and uneven automation skills across teams that limited scalability and slowed releases. To address this, Kognitiv partnered with Functionize and adopted Functionize’s AI/ML-powered, low-code/no-code automation platform to simplify test creation and reduce dependency on specialized automation engineers.

Functionize implemented its self‑healing AI/ML engine, live debugging, performance monitoring, and enablement resources, allowing Kognitiv to automate previously untested areas, eliminate test flakiness, and run production health checks three times an hour. As a result, Kognitiv achieved smoother releases (moving toward continuous deployment), reduced bug lifecycle, increased automated test coverage, improved ROI, faster time-to-market, and higher QA team morale.

Kognitiv Corporation

Duncan Anderson

Vice President of Quality Assurance