Case Study: Tivoli Partners achieves greater profitability and streamlined time-tracking with FunctionFox

Loyalty Marketing Firm Tivoli Partners can’t Imagine Life without Functionfox

Tivoli Partners is a Charlotte-based loyalty marketing agency for leisure brands that sits between large agencies and clients’ internal creative teams. Since founding in 1998 they struggled to track time and profitability—after trying various time-tracking tools (including a clunky non-web solution) they still couldn’t pinpoint which clients or projects were truly profitable or where inefficiencies lay.

Adopting FunctionFox gave them a simple, web-based time-tracking system with an intuitive interface and quick staff training, making daily tracking painless. The firm now uses FunctionFox reporting to estimate projects, identify time‑intensive and unprofitable work, correct billing and quoting issues, and reallocate resources—improving productivity and profitability and delivering returns that more than justify the investment.

Tivoli Partners

David Bell

President