Case Study: Unilever achieves better salon feedback and service insights with Fullestop's survey app

Unilever reaches 190 countries with Fullestop's salon feedback app

Unilever, a major global consumer goods company, sought to gather meaningful customer feedback on its salon services to improve its brand value and service offerings. The challenge involved developing a user-friendly mobile application capable of collecting and analyzing large volumes of survey data. Fullestop was tasked with creating this robust system.

Fullestop developed a secure and easy-to-use mobile feedback application for Unilever using Xcode and Android SDK. The solution provided a fluid user experience and handled high data loads efficiently. As a result, Unilever gained a powerful tool to analyze customer opinions, leading to improved services and increased brand fondness among its customers.

Unilever