Case Study: Venga achieves VIP guest experiences at scale with FullContact

Venga - Customer Case Study

Venga, which builds guest and client management platforms for restaurants and fitness studios, faced the challenge of scaling personalized VIP experiences as staff spent hours researching guests — a James Beard–award restaurant client even had 3–4 employees dedicated to learning diner preferences. To solve this, Venga partnered with FullContact for identity resolution and audience insights to consolidate visit, purchase and social data into a single view.

FullContact enriched Venga’s dashboard with job titles, social links, demographics, photos and affinities, giving clients access to 1.7 million uploaded customer photos, eliminating over 10 million search clicks and saving more than $100K per year in R&D. With FullContact’s data, Venga customers can instantly recognize VIPs and influencers, send targeted campaigns, personalize offers and improve guest retention.

Venga

Sam Pollaro

Co-founder, Chief Executive Officer