Case Study: Spurtys Mechanical achieves faster turnaround and streamlined operations with Fullbay

Spurtys Mechanical - Customer Case Study

Spurtys Mechanical, a truck-repair shop in Kalgoorlie, West Australia founded in 2012, was weighed down by handwritten job cards, time‑consuming post‑job data entry and a legacy shop system that lacked mobile access and reliable support. They chose Fullbay’s cloud‑based shop management and time‑tracking solution to reduce paperwork, improve time capture and get responsive vendor support.

Fullbay delivered a tablet‑accessible service order system, customer portal and hands‑on onboarding (including adding Australian date formatting), giving Spurtys near‑real‑time updates and clearer visibility into where hours are spent and who’s doing what. The change sped up turnaround—especially on larger jobs—cut hours of daily paperwork, improved invoicing accuracy and boosted customer transparency, with Fullbay’s support providing quick help when needed.

Spurtys Mechanical

Terry Hosking

Service Manager