Case Study: Quality Mobile Fleet Services achieves 300% growth and $60–$75K/year service-writing savings with Fullbay

Mobile grew about 300% since January 1st. With Fullbay, they can do more with less

Quality Mobile Fleet Services, a San Diego–based mobile heavy‑duty repair provider founded in 2019, was hampered by software that didn’t support mobile techs: service writing was manual, communication relied on calls and texts, parts tracking was poor, and techs couldn’t access job history from the road. They turned to Fullbay’s shop management platform to find a solution built for mobile heavy‑duty workflows.

Fullbay gave office staff the ability to create service orders and let technicians clock in/out, log mileage, parts and repairs, and generate invoices from phones and tablets. Using Fullbay, Quality Mobile eliminated the need to hire another service writer (saving $60–$75,000/year), boosted technician efficiency by about 30%, doubled sales in the first month after adoption and has grown roughly 300% since adopting Fullbay, while improving customer transparency through a portal.

Quality Mobile Fleet Services

Dave Kettle

Founder