Case Study: Coppertop Truck Repair achieves 20–30% increased profitability with Fullbay

Coppertop Truck Repair - Customer Case Study

Coppertop Truck Repair, an Edmonton, Canada heavy‑truck shop founded in 2010, was struggling with paper work orders, manual QuickBooks data entry, missing invoices and “eyeballed” labor times that left billable hours unclaimed. To fix these operational pains they turned to Fullbay and its shop management software.

Fullbay delivered cloud-based work orders with immediate customer sign-off and job clock‑in/clock‑out time tracking, cutting paperwork, speeding invoicing and increasing technician accountability. After three weeks Coppertop recouped about $2,700, now invoices customers immediately, and reports profitability gains of 20–30% since implementing Fullbay.

Coppertop Truck Repair

Kirk Buchak

Owner and Manager