Case Study: Harvard Student Agencies achieves a 50% increase in application completion with Full Fabric

How Harvard Student Agencies Transformed Admissions

Harvard Student Agencies (HSA) Academies, the world’s largest student-run organization, needed a better admissions process for its pre-professional programs. Their team was relying on manual workflows and five disconnected tools, with application data spread across eight locations, making it difficult to manage communications, payments, and continuity from year to year. HSA turned to Full Fabric’s modular higher education platform, including CRM, admissions, communications, and commerce tools, to simplify the experience for both staff and applicants.

With Full Fabric, HSA Academies centralized its admissions operations into one branded portal where students could apply, communicate, and pay in a single flow. The result was a 25% uplift in submission rates, half of started applications now completed, and a 3–3.5% conversion rate from paid website visitors to applications. Full Fabric also helped student managers get onboarded in days instead of weeks, enabled shared workflows across teams, and provided real-time dashboards for faster decision-making.

Harvard Student Agencies

Patrick Carroll

Strategic Consultant