Fulfilmentcrowd
34 Case Studies
A Fulfilmentcrowd Case Study
The customer, Ed Hardy, a returning fashion brand, faced significant post-Brexit logistics challenges that hindered its ambitions to scale across the UK and EU markets. To navigate increased customs costs, delays, and paperwork, they partnered with the vendor Fulfilmentcrowd for a multichannel fulfilment solution.
Fulfilmentcrowd implemented a dual-site strategy, housing Ed Hardy's inventory in both UK and German facilities. This solution drastically reduced shipping times and costs, avoided customs disruption, and provided later order cut-offs. The results were a 99.6% combined service level agreement and over 10x growth in annual orders, from 2.9k to 30.7k, with 22% of all orders shipped from the EU.