Case Study: Elm Dirt optimizes 3PL selection with Fulfill.com

Elm Dirt saves 10+ hours vetting 3PLs with Fulfill.com

Elm Dirt, an organic fertilizer company, faced significant challenges with its initial 3PL partner, including poor communication, customer service bottlenecks, and shipping inconsistencies that led to a 10% revenue drop. The company needed a reliable fulfillment solution and turned to Fulfill.com for help finding a new 3PL partner through its matchmaking platform.

Fulfill.com provided Elm Dirt with a curated shortlist of vetted 3PLs and assisted throughout the selection process. This resulted in Elm Dirt finding a new, reliable partner. The measurable outcomes included saving over 10 hours in the vetting process, receiving daily inventory reports for full transparency, and achieving a four-day improvement in average support ticket resolution times.

Elm Dirt