Case Study: RedZone achieves faster wildfire response and field reporting with Fulcrum

Redzone saves time in emergency wildfire response with Fulcrum

Redzone, a company that works with insurance and utility clients to protect assets from wildfires, faced a scaling challenge. Their in-house mobile app for firefighters to document on-site mitigation efforts could not handle exceptionally large user demand. This created inefficiencies in sharing critical information with customers during emergency responses.

The solution was implementing the Fulcrum platform. Redzone used Fulcrum's customizable mobile forms and offline capabilities to streamline field documentation, and integrated it via API with their dispatch dashboard. This provided real-time data sharing and conditional logic to save time in the field. The results included major operational efficiencies and instant information access for all parties. According to Redzone, the Fulcrum solution paid for itself in time savings alone during emergencies, proving more cost-effective than maintaining their previous app.

Redzone