Case Study: Northpower achieves 60 inspections per day and eliminates missed pillars with Fulcrum

Performing Electrical distribution inspections, maintenance, and mapping using Fulcrum

Northpower, a multi-utility contractor founded in 1920, manages electricity and fibre infrastructure across Northland and beyond and conducts 85,000 pillar inspections every three years. Their old Windows Mobile/ArcGIS workflow relied on paper maps, manual CSV exports, hard-to-maintain forms and ad-hoc admin, which led to data integrity issues, missed pillars (≈10%), and inefficient staffing.

Switching to Fulcrum on iPads provided mapped pillar locations, on‑the‑fly pillar addition, and improved validation and automation. Inspectors now complete 60 inspections per person per day (up from 45), eliminating the need for a contractor, reducing double visits, improving safety and data accuracy, and lowering operating costs.

Northpower