Case Study: Owen Electric Cooperative accelerates pole inspections with Fulcrum

Owen Electric Cooperative cuts pole inspection setup time by 98% with Fulcrum

Owen Electric Cooperative, a member-owned utility in Kentucky, faced a surge in utility pole attachment requests that overwhelmed their manual and disconnected inspection processes. Their field engineers struggled with fragmented data entry and paper notes, which slowed workflows and risked missing federally mandated timelines. To address this, they turned to the Fulcrum platform.

By implementing customizable Fulcrum mobile apps, Owen Electric standardized and digitized their field inspections. This solution dramatically reduced setup and per-pole inspection times, allowing the team to handle a 10-17x increase in volume without adding staff. With Fulcrum, they achieved a 75% drop in per-pole inspection time and a 65-80% reduction in total job cycle time, transforming a process that once took up to a month into one completed in less than a week.

Owen Electric Cooperative