Case Study: Southern California Edison achieves faster field operations and emergency response with Fulcrum

Leading with technology: Southern California Edison’s strategic use of Fulcrum

Southern California Edison (SCE) faced the challenge of rapidly scaling field operations amid internal restructuring, growing contractor numbers, new wildfire compliance programs, and the need to manage complex LiDAR data. SCE needed a fast-to-deploy system that could support invoicing, inspections, quality control, and emergency response without extensive training, and turned to Fulcrum for help.

Fulcrum implemented a flexible field data collection and work management platform that let SCE quickly create apps, integrate LiDAR and satellite data, and partition access for large contractor teams. With Fulcrum, SCE accelerated temporary user onboarding, improved real-time data access, and streamlined storm-response operations; Chuck Dykes noted that 400 people could be set up in a matter of hours, underscoring the platform’s impact on rapid deployment and operational efficiency.

Southern California Edison

Holly Palmer

Senior Specialist Data Analytics